Terms and Conditions

Please note that by making a booking an appointment with Thai Therapy Massage you are agreeing to our Terms & Conditions. You also agree to attend the appointment you have booked.

1. Appointment

You can make an appointment with Urmston Thai Massage & Wellness in a number of ways including via our telephone. When making an appointment, you must provide the same information to the person taking the appointment. You must keep the information up-to-date. The appointment time is reserved for you and we expect you to arrive at the appointed time. If you arrive late for your appointment, your session may be shortened in order to accommodate other clients.

Only for couples massage at peak time you have to pay deposit £20/pp.

2. Cancellations & Late arrivals

Appointments must be cancelled or rescheduled a minimum of 24 hours in advance. Clients who cancel or reschedule within 24 hours of their appointment will be charged a fee equal to 50% of the full price of the scheduled service. No-shows will be charged the full price of the scheduled service. Clients who arrive more than 15 minutes late for their appointment may have their appointment shortened or rescheduled, at the discretion of Urmston Thai Massage & Wellness.

3. Refunds

Please let us know immediately if you are not satisfied with any of the services. We will not refund any services after 15 minutes.

4. Payments

We accept cash or bank transfers at the store.

Contact

8 Gloucester Rd, Urmston, Manchester M41 9AE

078 7808 4499